Our experience was upsetting in the restaurant BUT WHEN CALLED THE OWNER/S AT HOME THAT EVENING I WAS RESPECTED AND ACKNOWLEDGED. THE RESTAURANT EXPERIENCE WAS RESOLVED EXPERTLY! Doug and Joanne are to be commended for exceptional customer service.I spoke to Doug that evening (yesterday June 28,2017) and Joanne called me today (early am) and they are genuinely caring owners of a small business making a go of it in our very difficult financial climate.I have to say that they respected me and also their staff. NO EXCUSES for what happened as some might think is easier than facing our concerns with a very caring response. WE WILL RETURN TO THEIR RESTAURANT AND ALSO TELL OTHER! If you have any concerns with your restaurant or takeout visit rest assured that if you call the owners you will be listened to and your concern rectified ,if at all possible.Thanks again Doug and Joanne
Fabulous homestyle cooking, generous portions. We were very happy with our visit to Kay's. The food was delicious. They could stand to have bottled or filtered water as the tap water isn't the best, kind of boggy tasting but that is my only complaint. Service was great and prices very reasonable.
Standard greasy take out. Food was good. Prices were great. Not a lot of parking though.
The food was good. Try the cod au gratin. Most tables had not been cleared after guests had left. Wasn't the most clean.
Food is very good. I've never eaten in so I can't comment on the restaurant customer service but take out is good. Their food is good
Kay's Restaurant & Takeout is a Canadian Restaurant based in Harbour Grace, Newfoundland and Labrador. Kay's Restaurant & Takeout is located at 312 Harvey St, Harbour Grace, NL A0A 2M0, Canada.
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